Our Team

Les Engelbrecht (Director)


Les has over 28 years of Insurance industry experience, covering both underwriting and broking principles. His diverse experience has equipped him to understand his client’s needs and objectives. Les prides himself in knowing that the exceptional customer service he and his team at 20:20 Insurance brokers deliver plays an integral role in growing and developing strategic long term partnerships with our clients .

Les joined forces with Thomas Harrys in 2006 to establish an enterprising and successful partnership which continues to go from strength to strength.

Thomas Harrys (Director)


Over 30 years as an Insurance Broker, Thomas Harrys has seen a lot of changes in the industry. However, he continues to remain focused on three key values:

  1. To provide his clients with exceptional professional service
  2. Ensure their insurance programs are with secure insurers at a competitive price and
  3. To meet with his clients’ individual needs and expectations.

It is these simple yet powerful values that sets him apart from his competitors and ensures that in conjunction with his business partner Les Engelbrecht, they continue to grow and develop 20:20 Insurance Brokers into the future.

Darryn Muncaster (Broker)

Darryn is an experienced insurance executive with over 30 years experience in the industry holding various positions at senior levels of organisations.

Darryn’s varied career experience has been gained through his various roles in senior management, underwriting and claims resolution in General Insurance and Insurance Broking. This experience has given Darryn a comprehensive understanding of the insurance industry and more importantly meeting his client’s insurance requirements.

Darryn takes immense pride in building strong Client/Broker Relationships and focuses on delivering tailored Insurance programs to protect his client’s assets. His engaging personality and drive will be an invaluable asset not only to 20:20 Insurance Brokers but more importantly his clients.

Michael Prout

Michael has over 15 years’ experience in the insurance industry working in the Brisbane, Adelaide and Sydney markets. This has primarily been as an underwriter specialising in liability risks and achieving a national role in 2015. With a genuine interest in ‘how things work’, Michael is hands on and outside of the office can be found operating machinery or ‘sleeves up’ on the tools. His diverse experience and interests assist him with understanding how his Client’s operate, their objectives and then achieving the required outcomes with insurers. With Michael’s strong focus on providing exceptional service to his Clients, whilst delivering comprehensive cover at a competitive price, joining 20:20 Insurance Brokers was a natural alignment.

Karen Tetuira

Karen is an experienced insurance professional with over 30 years of experience. Karen brings with her an abundance of knowledge as a result of a variety of different roles including managing claims, underwriting, learning & development, process and systems administrator.

Karen’s main role at 20:20 Insurance Broker is compliance but will also manage claims, which is where her excellent time management and her attention to details skills will prove invaluable to our clients and an asset to our business.

Rachel Burger

Rachel joined 20:20 Insurance Brokers in October 2020. Rachel is a broker whose career has taken her across the world from the business capital of London to the fast-paced, high-stakes action of Asia’s casino precincts. After 5 years working and travelling overseas in 2013 she returned to Brisbane.

With an in-depth knowledge of the insurance industry aided through her roles in Brisbane, London, and Singapore in both broking and underwriting, having a strong understanding of the expectations and requirements of both clients and underwriters, will hold her in good stead in her role with 20:20 Insurance Brokers bringing a fresh approach to help the company’s growing client base.

Rachel believes she has found the perfect place to further develop her skills and continue her own personal journey.

Blaine Heilmann

Blaine has over 2 years’ experience with 20:20 Insurance Broker. During Blaine’s time at 20:20 Insurance Brokers he has successfully completed his ASIC RG146 Tier 1 Insurance Broking Compliance qualification. Blaine brings to the team his versatility, time management & organisational skills and his attention to detail. He will continue to develop both his knowledge and experience further here at 20:20 Insurance Brokers and within the insurance industry generally as training opportunities arise.

Leisa Harrys

Leisa brings a wealth of experience to the 20:20 Insurance Administration and Support Services team.

Leisa enjoys the challenges of the constantly changing insurance industry and building relationships with our clients. Leisa is enthusiastic about delivering exceptional customer service to all our clients and bringing an upbeat and positive team energy to the team culture.

Julie Engelbrecht

Julie is an accomplished Insurance professional with many years of experience In the Industry. Julie is a results focused and passionate staff member with an innate ability to deliver results.

Her attention to detail and knowledge allows her to provide invaluable support as part of the Administrative and Support services team.