Les Engelbrecht (Director)
Les has over 28 years of Insurance industry experience, covering both underwriting and broking principles. His diverse experience has equipped him to understand his client’s needs and objectives. Les prides himself in knowing that the exceptional customer service he and his team at 20:20 Insurance brokers deliver plays an integral role in growing and developing strategic long term partnerships with our clients .
Les joined forces with Thomas Harrys in 2006 to establish an enterprising and successful partnership which continues to go from strength to strength.
Thomas Harrys (Director)
Over 30 years as an Insurance Broker, Thomas Harrys has seen a lot of changes in the industry. However, he continues to remain focused on three key values:
- To provide his clients with exceptional professional service
- Ensure their insurance programs are with secure insurers at a competitive price and
- To meet with his clients’ individual needs and expectations.
It is these simple yet powerful values that sets him apart from his competitors and ensures that in conjunction with his business partner Les Engelbrecht, they continue to grow and develop 20:20 Insurance Brokers into the future.
Darryn Muncaster (Broker)
Darryn is an experienced insurance executive with over 30 years experience in the industry holding various positions at senior levels of organisations.
Darryn’s varied career experience has been gained through his various roles in senior management, underwriting and claims resolution in General Insurance and Insurance Broking. This experience has given Darryn a comprehensive understanding of the insurance industry and more importantly meeting his client’s insurance requirements.
Darryn takes immense pride in building strong Client/Broker Relationships and focuses on delivering tailored Insurance programs to protect his client’s assets. His engaging personality and drive will be an invaluable asset not only to 20:20 Insurance Brokers but more importantly his clients.
Karen is a veteran of the insurance industry with over 30 years of experience. Karen brings with her, not only her extensive experience but also an abundance of knowledge as a result of a variety of different roles including managing claims, underwriting, processing and systems administrator. Karen’s most recent role in Learning & Development with CGU saw her designing & deploying training including compliance training.
Karen’s main role at 20:20 Insurance Brokers is compliance but will also manage claims, which is where her excellent time management and her attention to detail skills will prove to be invaluable to our clients and an asset to our business.
Courtney has been in the insurance industry for over 2 years, she joined 20:20 Insurance Brokers in September, 2016 and brings with her exceptional customer service and communication skills.
Courtney is a dedicated and enthusiastic person who is always ready to tackle any challenge with gusto and prides herself on her personal service. Her strong attention to detail coupled with understanding our client’s needs is providing invaluable support to our business.
Leisa brings a wealth of experience to the 20:20 Insurance Administration and Support Services team.
Leisa enjoys the challenges of the constantly changing insurance industry and building relationships with our clients. Leisa is enthusiastic about delivering exceptional customer service to all our clients and bringing an upbeat and positive team energy to the team culture.
Julie is an accomplished Insurance professional with many years of experience In the Industry. Julie is a results focused and passionate staff member with an innate ability to deliver results.
Her attention to detail and knowledge allows her to provide invaluable support as part of the Administrative and Support services team.